# Read what they did

- URL: https://getroomi.com/guide/read-what-they-did
- Updated: 2026-10-12

Every visit, click and minute in the room is recorded against the person whose link it was. You see who opened it and when, how far through the tour they got, which screens held them, what they commented and which next step they chose. It is measured, not scored: the app shows you the evidence, and you judge it.

This chapter walks through a viewer’s journey, the Analytics screen, comments, and asking Claude about it all. Everything here is in [Analytics and the pipeline](https://getroomi.com/docs/analytics), with what the room does not collect. It needs a private link per person, so it starts on Pro ([pricing](https://getroomi.com/pricing)).

## A viewer’s journey

A journey is one person’s visits, in order: what they opened, read, said and chose, and where they stopped. Open the project’s **Activity** tab and choose a viewer. You see how far they took the tour, who else opened their link, and each visit with its moments, each timed from the start of the visit.

![Priya’s journey in the app: her visits in order, with the tour, the pages she read and her answer.](https://getroomi.com/guide/screens/app-journey.webp "A viewer’s journey")

## The Analytics screen

A project’s **Analytics** tab shows everyone at once, for the range you choose:

| Measure | What it counts |
|---|---|
| Views | Visits begun in the range |
| Viewers | Distinct people |
| Time in the room | The seconds spent on each app and page |
| Turned away | Viewers a full room turned away |

Below them are ranked lists: the apps used, the pages opened, the next steps chosen. When the build has a tour, the screen shows how many people reached each step, in order. The step where the numbers fall is the one to rewrite.

![A project’s Analytics: the apps used, the next steps chosen, the pages opened, and how many people reached each step of the tour.](https://getroomi.com/guide/screens/app-analytics-tour.webp "Analytics: next steps chosen, pages opened and the tour")

## Comments on the screen itself

A viewer can pin a comment to the exact spot on the demo they mean, or draw round a part of it. It reaches you with a picture of the screen they were looking at, the pin marked on it, in the project’s **Feedback** tab. Your reply is waiting for them in the room the next time they open their link.

![The room in comment mode, with a comment pinned to the forecast.](https://getroomi.com/guide/screens/room-comment.webp "A comment, pinned where it was meant")

![The Feedback tab in the app: the comment with the screen it was pinned to, where it was left, and the reply.](https://getroomi.com/guide/screens/app-feedback-reply.webp "The comment, with its screenshot and your reply")

Viewers can react, too: a heart, a clap or a fire, in the room’s header. The **Activity** tab lists who reacted with which, and when, each person by name.

## Ask Claude

With the connector added, the same records answer questions in a chat. Reading them changes nothing: asking for feedback does not mark it read.

```text
Who opened the Ledgerline demo this week, and what did they say?
Which viewers are still at "sent"?
How far did Tom get through the tour?
```

Claude reads them with `viewer_activity`, which has each link’s visits and time, `read_feedback`, which has the answers and comments, and `pipeline`, which has every viewer’s stage.

## What is not collected

The room tells you what a viewer did in your room, and nothing about them beyond it. It loads no tracking scripts. It keeps no IP address, browser version or location, only whether they were on a phone, a tablet or a desktop. A viewer’s name is what you typed, or what they told the room. And a preview records nothing at all.

Now you know what each person did. The last chapter is what to do with it.

## Before you move on

- Read each viewer’s journey before you call them
- Check where the tour lost people, and fix that step
- Answer every comment in the room
- Ask Claude who opened it and what they said

## Questions people ask

### Does the room use tracking scripts?

No. The room runs only its own script, and loads no third-party analytics, advertising or fingerprinting code. It keeps a device class and nothing else about a viewer’s machine: no IP address, no browser version and no location.

### What does the Free plan show?

Total views for the range you choose. Each viewer’s journey, the rest of the analytics and the pipeline come with Pro, at £4 a month before VAT.

## About the author

**[Kaz Kato](https://getroomi.com/about)**, Co-founder & CTO, Roomi. Kaz co-founded Roomi with Tesh, whom he has built with since 2017: two startups that failed, one venture studio that didn’t, and an exit.